How it works
From upload to download, step by step.
Your artwork, quote, messages, and finished files all live together in your account. Here’s how a project moves along.
The process
Four steps. Less chasing.
Every step happens in your account, so you always know where your design is.
- Step 1
Upload your artwork
Send a JPG, PNG, or PDF and tell us the size, garment, and file format you need. Not sure? Ask for advice.
- Create your customer account
- Upload artwork up to 10 MB
- Add size, placement, fabric, and format
- Step 2
Get your quote
We review your design and send a price and delivery date straight to your account.
- Your artwork and brief are reviewed
- Your quote shows price and delivery date
- Questions? Message us from the order
- Step 3
Approve & pay
Accept the quote and pay securely through Stripe. Production starts once payment is confirmed.
- Accept the current quote in your account
- Pay securely with Stripe Checkout
- Production starts after payment
- Step 4
Download & stitch
Download your finished files from your account. Need a change? Request a revision right from the order.
- Files are checked before delivery
- Download your formats from the order
- Request a revision if something needs changing
Before you start
What to send us
- Your artworkThe highest-quality JPG, PNG, or PDF you have, up to 10 MB.
- Finished sizeWidth and height in inches or millimetres, if you know them.
- Garment & placementCap, polo, jacket, patch, or something else entirely.
- File formatDST, PES, EXP, or JEF. Or ask for advice with your machine model.
- Preferred deadlineYour ideal date. Timing is confirmed with your quote.
- Anything elseThread colors, details to preserve, or notes that matter to you.
Your account
Everything in one place
- Quotes & approvalsReview your quote and accept it when you’re ready.
- Secure paymentPay through Stripe after you accept your quote.
- Order progressFollow your order from request to delivery.
- MessagesTalk about your order with the artwork right there.
- DownloadsGet your finished files from the order page.
- RevisionsRequest a revision against the delivered version.
psst… it all starts with a quote
Ready when you are.
Create your account, upload your artwork, and we’ll take it from there. No payment until you approve your quote.